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Archives for May 2017

Sales Tip: When a customer does layoffs

May 3, 2017

“Dave Rothfeld is a sales consultant in Florida and I enjoyed his latest sales tip on reaching out to a laid off customer’s employee” Chris Curtin

When a customer does layoffs, keep track of where everyone goes.

We sell to moving targets. There are fewer gold watches given out than ever before. That dynamic means that we should have a means of tracking our industry contacts. When someone is hit between the eyes, they always appreciate a kind word. We who are in the business know how to take hits. That is not a common trait, especially among the buying versus selling fraternity.

The person who would not return your phone calls, rescheduled or canceled appointments, and generally made your life miserable, will now join you for lunch on an hour’s notice. Make the call. Make their day in as positive a way as possible. Because you are professionally out and about, you have the industry knowledge that cubicle dwellers do not. Share that perspective. It will cost you nothing but a lunch to demonstrate a little humanity. The circle of life is much larger than many small people think it is. Widen their world a bit.

Brightening someone’s day will do wonders for your own positive mental attitude while at the same time being an excellent business practice.

Now, go out and have your best week ever!

Dave Rothfeld
http://www.csm4tqs.com

· Sales|Marketing

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He was a board member of the Association for Corporate Growth (ACG), a former board member of the Angel Investment Forum, and was the founding President of the Turnaround Management Association’s (TMA) Florida Chapter and served on the TMA’s Executive Board of Directors. He also served on the Micro Loan Committee for The Minority & Women Business Enterprise Alliance in Orlando and served the Board of the Palm Beach County Resource Center. He is also the long-time treasurer of the GA Tech Alumni Club of the Palm Beaches and recently joined the board of Child and Family Connections, the lead agency for community-based care in Palm Beach County charged with management of the organization, enhancement, coordination, and oversight of foster care and related services.

The Florida Chapter of the Turnaround Management Association received the 2001 Most Improved Chapter award under Chris’ leadership. In 2002, Chris received the Outstanding Individual Contribution Award from the International TMA for his successful “turnaround” of the Florida TMA chapter and his contributions to the turnaround industry in general. Florida TMA was also honored with the Best Chapter Award in 2007. Read More…

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Recent Posts

  • Business Valuations for Estate Planning, Wealth Transfer, and IRS Gifting
  • What is a Factoring Company Reserve?
  • What is a Notice of Assignment in Factoring?
  • Chris Networking Rules
  • Sales Tip: When a customer does layoffs
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